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While AI promises greater efficiency, companies are concerned about the risk of sensitive data leaks.
ChatGPT had over 100 million users in January, just two months after its release. Microsoft saw daily users of its Bing search engine surpass 100 million for the first time a month after introducing interactive AI last month. The use of this technology in corporate operations is also expected to increase significantly.
Paywall alert:
asia.nikkei.com
Japanese companies including SoftBank Corp. and Hitachi have begun to restrict the use of the interactive artificial intelligence services such as ChatGPT in business operations over fears of information leaks and other concerns. "Do not enter company identifiable information or confidential data," SoftBank warned employees last month over the use ChatGPT and other business applications. While guidelines for the use of cloud services such as interactive AI had already been in place, the rules were repeated in light of the increased attention chatbots have received recently.
Hitachi will consider establishing new ethical rules for the use of interactive AI and whether data is used correctly. The company intends to flesh out guidelines for AI utilization established in 2021. Technology group Fujitsu notified employees last month about legal and ethical issues, including information protection, regarding ChatGPT and other interactive AI services. A unit has been established to make decisions on the use of AI. [...] Mizuho Financial Group, MUFG Bank, and Sumitomo Mitsui Banking have prohibited the use of ChatGPT and other services in operations. Mizuho has restrictions to prevent employees from accessing the site from work terminals in order "to prevent the leakage of important information, such as customer and financial transactions, due to improper use by employees."
ChatGPT had over 100 million users in January, just two months after its release. Microsoft saw daily users of its Bing search engine surpass 100 million for the first time a month after introducing interactive AI last month. The use of this technology in corporate operations is also expected to increase significantly.
Paywall alert:
SoftBank, other Japanese firms move to limit ChatGPT use
Interactive AI promises greater efficiency, but risks sensitive data leaks