- 14 Mar 2002
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A recent rise in shoplifting by visitors to Japan has impacted Uniqlo and other retailers. Arrests of foreign nationals for the crime reached an eight-year high in 2023, prompting experts to call for measures such as enhanced employee training. In February, Osaka police apprehended three Vietnamese women suspected of repeatedly stealing from Uniqlo stores. According to the investigation, which concluded in July, one of the women reportedly told police that the lack of staff allowed them to avoid detection and steal repeatedly easily.
Investigators believe an unknown individual recruited the women to come to Japan for organized shoplifting. The man allegedly arranged their travel and provided instructions on targeting stores in shopping malls with open entrances, avoiding those with limited exits, and focusing on less bulky women's clothing. One of the women explained that Uniqlo is highly sought after in Vietnam due to its perceived luxury status and high resale value, especially as the market is saturated with counterfeit products. Genuine items with Japanese tags command premium prices on Vietnamese online marketplaces. Since the easing of COVID-19 restrictions and the resurgence of international travel, organized shoplifting and other crimes committed by foreign groups have increased in Japan. In addition to Uniqlo, major global brands like H&M and Zara and drugstores are frequent targets. Shoplifters are taking advantage of security vulnerabilities caused by staffing shortages in stores.
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The trio came to Japan on short-term visas between June 2023 and February 2024. They are accused of taking a total of about 3,300 items worth around 12.3 million JPY (USD 82,800) from 37 stores in the Kansai region around Osaka, as well as in Tokyo. They allegedly put the goods in large purses or other bags and carried them out of the stores, repeating this process until suitcases held by a man traveling with them were full. The group used this method to bring the stolen goods back to where they were staying, where the goods were transferred to another person who transported them back to Vietnam. The women received 170,000 to 210,000 JPY apiece for each roughly two-week stay in Japan.
Investigators believe an unknown individual recruited the women to come to Japan for organized shoplifting. The man allegedly arranged their travel and provided instructions on targeting stores in shopping malls with open entrances, avoiding those with limited exits, and focusing on less bulky women's clothing. One of the women explained that Uniqlo is highly sought after in Vietnam due to its perceived luxury status and high resale value, especially as the market is saturated with counterfeit products. Genuine items with Japanese tags command premium prices on Vietnamese online marketplaces. Since the easing of COVID-19 restrictions and the resurgence of international travel, organized shoplifting and other crimes committed by foreign groups have increased in Japan. In addition to Uniqlo, major global brands like H&M and Zara and drugstores are frequent targets. Shoplifters are taking advantage of security vulnerabilities caused by staffing shortages in stores.
In March, four Vietnamese men and women were charged with theft for allegedly shoplifting at a Uniqlo store in Fukuoka prefecture on Japan's southernmost main island of Kyushu and were given suspended sentences. In this case as well, they are said to have followed the instructions of another person. Bags allegedly specially made to avoid detection by security sensors revealed the level of organization. "Compared with other countries, in Japan, stores are reluctant to take clear action when they see something suspicious, out of consideration for customers," said Akira Mitsuzane, a director of the National Shoplifting Prevention Organization, on the reasons for the increase.
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Uniqlo, other Japanese retailers slammed by organized shoplifting
Visitors from Vietnam said to be taking stolen goods home to fence for high prices