Translating my friend's hotel's website into Japanese, kenjougo or sonkeigo?

Hi, this is the poster formerly known as fixelbrumpf, whose email address that was used to register his old account went toes-up.

With that out of the way, I've made some progress in my quest to learn how to speak polite Japanese, and today -- what a coincidence -- a friend of mine, whose parents own a local hotel, asked me if I had the time to translate their website into Japanese. Of course, I said yes.

Thing is, I've already done a couple of German/Japanese and English/Japanese translations at work, most of which were pretty simple, but I've never translated corporate texts so far. Now I ask you: if you were to translate a hotel website into Japanese, would you primarily use sonkeigo, kanjougo or both (kenjougo when referring to the busines and sonkeigo when referring to the guests, for example)?

Any advice would be very much appreciated, thanks in advance.

Konnichiwa John Lemon-san!

You must use Sonkeigo to guest. But if you speak about yourself(explanation of hotel side), you must use Kenjougo.
You should use both words, sonkeigo and Kenjougo.

for example,
this is Kenjougo.
お客様のご来場を、心よりお待ち申しております。
Because waiting person is you(hotel side).

this is Sonkeigo.
長らくお待たせいたしました。
Because waiting person is a guest.

NANGI

Thanks. Well, looks like I was right, sort of. Perhaps this politeness thing really isn't as hard as I though. ^_^

I think your examples are not exactly correct It's because 長らくお待たせいたしました。is actually kenjougo (the subject here is the hotel, which made the guest wait... therefore the subject here is not the guest, so no sonkeigo is used. Besides, "o+masu-stem+shimasu" is an expression for kenjougo, not sonkeigo.

NANGI said:

Konnichiwa John Lemon-san!

You must use Sonkeigo to guest. But if you speak about yourself(explanation of hotel side), you must use Kenjougo.
You should use both words, sonkeigo and Kenjougo.

for example,
this is Kenjougo.
お客様のご来場を、心よりお待ち申しております。
Because waiting person is you(hotel side).

this is Sonkeigo.
長らくお待たせいたしました。
Because waiting person is a guest.

NANGI

Click to expand...

Konnichiwa nhk9-san!

I think your examples are not exactly correct It's because 長らくお待たせいたしました。is actually kenjougo.

Click to expand...

Oh, sorry!
「お待ちになりましたか？」
is correct Kenjougo.

NANGI