Buying a new gaming computer in Tokyo

[Kittemz]

Hi Everybody,

I am new to Japan, new to Tokyo and new to this forum.

Any help will be greatly appreciated!

I am attempting to buy a new computer for gaming purposes.
I went to three different shops in Akihabara (Dospara, Tokyo PC, another one I cannot seem to recall), and expressed an interest in buying a monster PC at around 200K yen.
Unfortunately, I could not locate an English-speaking personnel on the premises, and had to awkwardly leave the area empty handed.

Few questions:
1) Is there a good PC store in Tokyo area with at least one English speaking salesman\woman?
2) Are there any websites through which I can buy a PC\Laptop in English, residing in Japan\Tokyo area?
3) Any other recommendation will be appreciated.

Let me know if you wish for me to provide any further information.

Many Thanks in advance!

 

[thomas]

Laox, Bic Camera and Yodobashi Camera in Akihabara all have multilingual staff.

 

[tarlyn]

I have bought a laptop and a PC from G-tune Garage - they are pretty awesome. They kinda speak Japanese - I always bring a Japanese friend with me though so I am not sure how good.

 

[Liken]

I recently saw this thread AFTER I bought a PC in Japan and registered just to make this comment:

AVOID DOSPARA LIKE THE PLAGUE. Read on if you really need a reason why my experience, at least, was horrible.

I ordered a rig from them and while new, it was defective. Thing is, I understand that new computers can have problems that quality control doesn't always catch so I called them, they picked it up, and "fixed" it. So far, so good. When it came back, though, I noticed that it was the same unit--okay, whatever, I told them it was probably a hardware problem considering the unit was BRAND NEW--but it also literally would not start AGAIN. And before you ask, no, there are no peripherals attached, no new software installed. The problem is NOT on my end. So whatever component they replaced was not the problem, and yet they still returned it to me even though it literally would to start up?

Here's where I am now: they still refuse to just ******* REPLACE the unit with a different one of the same model or just refund my money--instead, they are going to "fix" it again--yeah, the exact same unit--and then if THAT one doesn't work, then they will refund my money.

One more twist:when they return the unit to me, there will be a tech present to look over my shoulder to make sure it works, which is ******* insane. I have literally wasted a month of time with this company and their ****** service. Even if the PC works, the taste is so sour in my mouth that I don't even want the damn thing. Even if it does start up, I have no confidence in it and DON'T WANT A COMPUTER THAT HAS BEEN REPAIRED THREE TIMES IN LESS THAN A MONTH.

I have lived in Japan for ten years, speak Japanese, and have only had a few negative experiences as far as being treated by customer service in any way, let alone one that has made me feel like complete garbage. I have no proof but I really get the feeling that this is because I'm a foreigner.

**** you Dospara, and I hope my two cents here can prevent one poor sap from being talked down to and **** upon by your company.