The three core hospitals in the city -- Saiseikai Matsusaka General Hospital, Matsusaka Chuo General Hospital and Matsusaka Municipal Hospital -- are in charge of treating patients in severe condition who require hospital stays or surgeries in the area covered by the Matsusaka Fire Department, which consists of the city of Matsusaka and the towns of Taki and Meiwa. According to the Matsusaka Municipal Government, exceptions for ambulance charges include those involved in traffic accidents, public servants' injuries in the line of duty, emergency transportation with a referral letter from the family doctor, and those covered by publicly funded health care. Furthermore, the doctor in charge of the patient will make the final decision whether to charge for the ambulance ride even when the patient doesn't stay at the hospital overnight. The Matsusaka Fire Department dispatched ambulances over 15,000 times in 2018. Fearing lives could be endangered if ambulance call numbers continued to rise, straining emergency medical services, local medical associations and other parties launched a liaison group in December 2021 to discuss possible countermeasures. They also looked over the planned work-style reform for doctors slated to take effect in April 2024 and aimed at reducing doctors' overtime.