Customer service/spa questions?

[junanchovy]

I've recently landed a job at a spa, where tourism is really a big thing. Japanese tourists make up probably more than half of the people that visit. I'm pretty okay at the language, but really unfamiliar with phrases you'd hear at a spa. I was wondering about phrases like, "I recommend using... for your skin."

And then words like: "oil-control", "dry skin", "hydrating", etc.

Some customer service phrases would be great too. Is "何を差し上げましょうか？" a good enough phrase when asking if a customer needs help, or is there something better? I know this is kind of a harder question because I'm not sure how many people there are on here who know about massage therapy, but any help is appreciated. Feel free to throw in any terms or things you think I should know.

 

[Davey]

pretty cool you got another job than the standard teaching.

im sure some members are able to help you with the phrases and it would be great to see a list of phrases here on how to go in onsen etc.

this site is about onsen and how to take them, you might be able to find some nice information and phrases/vocabulary here:
I Love ゆ

 

[Toritoribe]

I was wondering about phrases like, "I recommend using... for your skin."

窶堋ｨ窶ｹq窶罵窶堙娯?堋ｨ窶敖ｧ窶堙俄?堙坂?堋ｱ窶堋ｿ窶堙ｧ窶堙ｰ窶堋ｨﾅ?ﾂｩ窶堙溪?堋｢窶堋ｽ窶堋ｵ窶堙懌?堋ｷﾂ。 (with referring to your recommendation)

And then words like: "oil-control", "dry skin", "hydrating"

ﾆ棚ﾆ辰ﾆ停?ｹﾆ坦ﾆ停?愴暖ﾆ陳債ーﾆ停?ｹ, ﾅ?ﾂ｣窶倪?｡窶敖ｧ, ﾂ絶?ｦﾋ彗, respectively

Some customer service phrases would be great too. Is "窶ｰﾂｽ窶堙ｰﾂ債ｷ窶堋ｵﾂ湘｣窶堋ｰ窶堙懌?堋ｵ窶堙･窶堋､窶堋ｩﾂ？ﾂ" a good enough phrase when asking if a customer needs help, or is there something better?

I would say 窶堋ｨﾂ債｢窶堙ｨ窶堙??堋ｷ窶堋ｩﾂ？ or more simply just 窶堋｢窶堙ｧ窶堙≫?堋ｵ窶堙｡窶堋｢窶堙懌?堋ｹ .

 

[junanchovy]

Thanks for the replies!

Also, is there a way to ask, "What kind of treatment would you like?" in regards to massages and facials and stuff?

 

[Toritoribe]

窶堙??堙娯?堙ｦ窶堋､窶堙闇ｽ{ﾂ術窶堋ｪ窶堋ｨﾂ好窶堙昶?堙??堋ｵ窶堙･窶堋､窶堋ｩ would be a literal translation of it, but I don't think this works fine. I think it's better to show customers what kind of treatment you can do, and ask them to choose their favorite one among them.