Where or what country in the world has a system that works 100%.
I have to agree with Mike on this one. For the number of years that I have been living here it has worked out fine. It is a great system for how it is run. Sure there probably could be improvements but universal coverage here is a reality. People who do not have money are still covered under this system.
It is actually cheaper here to go to the hospital for medical care rather than go to a drug store to buy medicine.
I would love for you to share the "horror" stories that you "heard" about the workers and more importantly the policies.
I'd have to dig them up again, but I know foreigners who have worked or trained here as nurses, doctors and translators who were just stunned at the way that doctors and nurses acted here, as well as stories from Japanese friends of which a large chunk are practicing nurses. Things like lying and malpractice make up a large part of this, and the system works to protect doctors rather than patients. I think the most amusing comment I've had from an experience nurse who has worked in the UK and Japan saying she would rather take her chances in the UK than Japan.
One story I do remember was from my girlfriends mother, who told me a story about when my girlfriend was young and had trouble breathing so they decided to take her to the hospital. They took her to 3 hospitals close to their home and were told they were unable to take on patients, and went to one about 20minutes away. When they arrived they were told that they would have to wait 2 hours to see a doctor, which was OK as they couldn't get in anywhere else, and when they finally saw a doctor they discovered that had they waited more than 15minutes more she would have stopped breathing completely! Wonderful...
One shorter one was a doctor who told regularly told women that vaginal infections would be "washed away" with their periods.
Doctors who tell their patients that tumors are just "blisters" to prevent them from worrying.
When I said 100% I meant that it is far from a perfect system. Corruption is an issue (which was practically institutionalized) and one that has only just been targeted in the last few years (paying off doctors for preferential treatment etc).
I'll have to have a look. But from my nurses I know that mistakes in diagnosis, drug selection, dosage and period/frequency of doses are commonly made mistakes too.