Blocked on iPhone but not Windows.

[Buntaro]

I am blocked from JREF on iPhone but not Windows. Can anyone help?

 

[mdchachi]

What is the message you are seeing? Did you try a different browser on iPhone?

 

[Buntaro]

Yes, I tried both Compass and FireFox. Both are denying access on my iPhone.

Screenshot will be forthcoming. But it says, "Sorry, you have been blocked. You are unable to access jref.com. Why have I been blocked? This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution...

I am able to long on via Windows to make this post.

 

[mdchachi]

Odd. We'll need thomas' help on this one. The only other thing I'd suggest is try changing your internet connection on the iPhone. For example if you're on wifi, turn off wifi and try your cellular. Or try a different wifi connection. Turn off vpn if it's on.

 

[Grandpa Frank]

OK , I tried something under the Admin section and hope I didn't screw things up. I changed your location and time zone to the US. It could be our program blocks country IP's from SPAMer countries. No clue if it will solve the problem , but you can try it now. If I didn't get it right , Thomas may know.

 

[thomas]

We manually block a significant amount of traffic, but many VPNs and providers are banned automatically. We have been inundated with bad bots and scrapers over the past few weeks.

@Buntaro, please DM me the IP address you use on your iPhone. I'll take a look.

 

[thomas]

And please post a screenshot to check if Cloudflare or our server blocks you.

 

[Buntaro]

Here is the screenshot from my iPhone.

 

[Buntaro]

I have 2 ip addresses, one at work and one at home. The one at work is now working (thanks Grampa Frank?). I will check the other one when I get home.

 

[thomas]

I have 2 ip addresses, one at work and one at home. The one at work is now working (thanks Grampa Frank?). I will check the other one when I get home.

Thank you for the screenshot. You were blocked by Cloudflare, not our server or the software.

Last night, I removed a few blocked IP ranges, which would explain why your work phone is working now. If you DM me the other IP address, I will try to unblock it as well.

 

[Buntaro]

I am now able to log on to JREF from work and home.

I want to thank everyone for their help.