Alot of the examples are based on behaviours observed in Tokyo. A large city can't really avoid having social complications like these. The disparity between rich and poor, stressed and non-stressed, happy and miserable, are far more prevalent in a large city. Tokyo is also quite dense, alot of different people and lives bouncing off one another. It's easy to become lost, perhaps the economic boom and crash jaded a lot of today's young professionals and the new generation are picking up on this.
Out in Hiroshima where my family (well half of it) is from, people are still very much compassionate I would like to think. Children bid you good morning and good afternoon as you pass them on the hilly winding streets. Bus drivers wait until the seniors are seated before moving forward, I dunno, all the little things still seem to be working. Definitely a contrast from Tokyo.