I often get cracked cd cases when I order at yesasia, then again, yesasia doesn't offer free shipping, the prices of their cds/dvds are higher than CDjapan so if you order at CDjapan + shipping costs price will be the same as yesasia sometimes a dollar more expensive or cheaper, it really doesn't matter that much. I ordered at HMV sometimes, they have great rare stuff still available which is pretty cool, but I think the EMS shipping thing sucks, packages from hmv/cdjapan/yesasia will reach you safely, you don't need EMS for that, therefore it depends on what country you live in, because EMS takes 6 days for me, while SAL (which is the cheapest shipping method) takes 7, so whats the difference, except for a lot of money.. The point system at HMV sucks aswell, it takes really long before you get enough points, specially if you just order one time, I like CDJapan point system much better... then I ordered at Play-Asia aswell, they sometimes have very rare stuff still in stock, their shipping is cheap and fast ^^