From what I've seen on youtube, I consider the best airline to be the one that doesn't trap you on the tarmac for twelve hours, and leaves on time. LOL But I know every airline has its off days. I'm flying out of Charlotte, NC, and I've never flown for more an three hours before. The minimum flight time looks like seventeen hours! Ok, add to my question: how do you fall asleep on the plane?! I rather like the idea of being knocked out til we land!