Wish I could help. About 3 years ago TracFone made me get rid of my old flip phone. The new one still baffles me. I think I turned it one about 3 times when my wife made me. Something about my chubby fingers lack electrical connections? I see all these tiny pictures I can't make out and pressing and swiping just brings up more confusing images. It's tough being a low IQ dinosaur in today's world. Maybe when Thomas wakes up , he can solve the problem.
@Buntaro, please DM me the IP address (range) you use to log in with your mobile phone. We had a major server attack yesterday, and I assume your IP range was banned.
Edit: skip that, I can check your IP log. Some of the VPNs you use are listed as recent spam sources. I see if I can find which range has been banned.