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Wallyworld needs better PR reps...

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Rest in Peace
26 Feb 2003
Yahoo News - Latest News & Headlines

ORANGE CITY, Fla. - "A mob of shoppers rushing for a sale on DVD players trampled the first woman in line and knocked her unconscious as they scrambled for the shelves at a Wal-Mart Supercenter.

Patricia VanLester had her eye on a $29 DVD player, but when the siren blared at 6 a.m. Friday announcing the start to the post-Thanksgiving sale, the 41-year-old was knocked to the ground by the frenzy of shoppers behind her.

"She got pushed down, and they walked over her like a herd of elephants," said VanLester's sister, Linda Ellzey. "I told them, `Stop stepping on my sister! She's on the ground!'"

Paramedics called to the store found VanLester unconscious on top of a DVD player, surrounded by shoppers seemingly oblivious to her, said Mark O'Keefe, a spokesman for EVAC Ambulance."

Now here's the good part...

"Ellzey said Wal-Mart officials called later Friday to ask about her sister, and the store apologized and offered to put a DVD player on hold for her. Wal-Mart Stores spokeswoman Karen Burk said she had never heard of a such a melee during a sale. "We are very disappointed this happened," Burk said. "We want her to come back as a shopper."

LOL, they offer to put a DVD player "on hold" for her and invite her to come back and shop with them... How's that for customer service? I don't know which is scarier... that a mob of people can be so oblivious to the fact that they bowled over some lady for a p.o.s. DVD player or the way Wallyworld handled this incident after-the-fact ("Don't worry! We'll put one on hold for ya!"). Phfft. I say keep your DVD player and get my attorney on the line. 8-p
people go crazy when they think they are gonna save some money, have you seen the after christmas sale video from australia. it was on real tv a couple times. the security guards unlock the doors and run. people are mobbing each other and running around the store knocking displays and each other over. the closest thing ive ever experienced to that was catching a foul ball at a baseball game when i was 10. my uncle had to peel the pile of people off of me. wal-mart should have just gave her that dvd player after all it is only 30 dollars...
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