What's new

Welcome to Japan Reference (JREF) - the community for all Things Japanese.

Join Today! It is fast, simple, and FREE!

Seeking a Japanese word for "beginning to end service" or something similar...

Marshall

Registered
Joined
21 Jul 2017
Messages
2
Reaction score
0
Hello All,

My boss has tasked me with trying to find a word that she wants to use in some company literature. She heard a Japanese word meaning something along the lines of "providing service from the beginning through the end", but could not remember what the word was. The closest thing that I found Googling was "Omotenashi", but that seems like it has more to do with hospitality and treatment of guests. Any help you could provide would be appreciated.

Thanks!
 

mdchachi

Moderator
Moderator
Joined
6 Mar 2003
Messages
3,034
Reaction score
715
Omotenashi might work. What is the service?
 

nice gaijin

Resident Realist
Moderator
Donor
Joined
8 Aug 2005
Messages
5,605
Reaction score
757
Omotenashi is used to describe a level of service where all your needs are anticipated before you even realize them yourself. It's a good BS business jargon for customer service. I think it started in hospitality, but a lot of companies use it now, even if they aren't in that industry. It's one of the big themes they're trying to promote for the olympics, I believe.

Personally, I think it's lost its meaning, and is about a vapid term as "synergy" and "ideation"
 

Marshall

Registered
Joined
21 Jul 2017
Messages
2
Reaction score
0
Omotenashi is used to describe a level of service where all your needs are anticipated before you even realize them yourself. It's a good BS business jargon for customer service. I think it started in hospitality, but a lot of companies use it now, even if they aren't in that industry. It's one of the big themes they're trying to promote for the olympics, I believe.

Personally, I think it's lost its meaning, and is about a vapid term as "synergy" and "ideation"
Actually, I think a vapid, BS buzzword is exactly what she's looking for...
 

Toritoribe

松葉解禁
Moderator
Joined
22 Feb 2008
Messages
16,542
Reaction score
2,907
What came to my mind is 川上から川下まで.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Top Bottom