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Message: <blockquote data-quote="bentenmusume" data-source="post: 796468" data-attributes="member: 9211">No, 冊 is the general counter for books.If you bought three books at a bookstore, you'd say 本屋さんで本を３冊買いました."Volume" is usually expressed by 巻（第１巻、上巻、下巻, etc.)Your answer is correct but you seem to be misunderstanding a number of important nuances here.＞でも、そのあと、ちゃんと返してらっしゃいます＞However, after that you've to return properly.I can't quite tell what you mean by this English here, but the Japanese is saying (honorifically) "you returned it (properly)".＞その前にも一度お借りになってますけど。＞Before that time you can only borrow once.Where are you getting "can" and "only" here? This is simply the honorific equivalent of その前にも一度借りていますけど。＞じゃ、いま、借りてないんですね。＞Then, now, it can't be borrowed?Again, as above, this isn't potential (can), but a simple statement of fact.Also, the subject of 借りる here is the speaker ("I")＞そうですね。システム上も、ずっと在庫１のままですし。おそらく棚にあるはずですよ。＞Right. The system is at stock 1 all the way (?). I'm sure the volumes are on the shelves.システム上 would probably be best understood as "according to the system" (i.e. according to our digital records).ずっと is simply "this whole time." In other words, since the customer returned the book a while and the system shows having one copy in stock the whole time, it's almost certainly on the shelf where it's supposed to be. (note that the subject of the final sentence is the individual book in question, not plural "volumes").</blockquote>

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